Hire trained Healthcare VAs that give your clinic time back.

A managed team of healthcare-focused virtual assistants

More than just staffing — we help clinics operate more efficiently with healthcare-focused virtual assistants trained or experienced in the day-to-day workflows of medical practices, backed by structured recruiting, onboarding, and ongoing oversight so your team can stay focused on patient care.

WHY VIRTUALMED HELPERS

Healthcare-Focused Talent

Our team includes Registered Nurses, and other licensed healthcare professionals based in the Philippines.

Security & Compliance Mindset

HIPAA-aware workflows, confidentiality agreements, and secure operating practices built to support modern healthcare teams.

Operationally Ready

Our VAs are prepared for the real demands of medical practices — helping reduce administrative burden from day one.

Flexible Across EHR Systems

Comfortable working within leading healthcare systems including Epic, Athenahealth, Kareo, ModMed, eClinicalWorks, and more.

SERVICES

Specialized VAs for every part of your practice.

Choose a single role or build a fully managed back-office team. All VAs come pre-trained, credentialed, and supervised — with specialty-specific healthcare experience.

Insurance Verification VA

Eligibility, benefits, and coverage checks completed before every patient visit.

Prior Authorization VA

Faster approvals through proactive payer follow-ups and clean documentation.

Medical Billing & Coding VA

Accurate claim entry, payment posting, and denial management across major PM systems.

Medical Receptionist

Front-desk support for inbound calls, intake, scheduling, and triage routing, with bilingual support available (Spanish etc)

Administrative Assistant

Day-to-day clinic admin: inbox management, records requests, referrals, faxes, and provider support.

Live Medical Scribe

Real-time documentation of patient encounters into your EHR — letting providers focus fully on the patient, not the keyboard.

Custom Office Workflow Support

Flexible office solutions tailored to each clinic's workflow and software.

AI Workflow Automation (Beta)

Optional automation solutions for appointment reminders, patient follow-ups, intake workflows, and repetitive admin tasks.

WHY CHOOSE US

The healthcare staffing partner clinics actually want.

Built on the standards real medical practices need — security, consistency, and flexibility.

HIPAA Trained & Certified

Every VA completes HIPAA training and signs strict NDAs before placement.

Same VA Every Day

You get a dedicated assistant — not a rotating pool. Real continuity for your patients and team.

Any EMR/EHR Adaptability

ModMed, Epic, Practice Fusion, MedEvolve, eClinicalWorks, Athena, Kareo — and quick to learn new ones.

Weekly Billing

Simple, transparent weekly billing. No long-term lock-ins, no hidden fees.

Pick & Choose Your Assistant

Interview pre-vetted candidates and choose the VA that fits your clinic best.

Scale Up or Down

Add hours, add roles, or pause with notice. Built for the realities of running a practice.

Time Tracking & Monitoring

Full visibility with time tracking, productivity reports, and monitoring access.

Dedicated Support

A success manager with healthcare expertise checks in regularly — not a generic account rep.

MATCHING PROCESS

Flexible Healthcare VA matching based on your clinic's needs.

We help clinics find the best-fit Virtual Assistant based on experience, specialty, software familiarity, and workflow needs — carefully matching candidates around your priorities. Our VAs are highly trainable, adaptable, and capable of learning new systems quickly.

MATCH BY YOUR PRIORITIES

Specialty experience

Software proficiency

Bilingual Support

By Expertise

By Profession (e.g. RN, Pharmacist)

Part-time or Full-time

Trusted across specialties

PRACTICE TYPES WE SUPPORT

Medical Practices

Optometry Clinics

Wellness Clinics

Dental Clinics

Veterinary Clinics

Home Health

HOW IT WORKS

From first call to a fully integrated VA within 14 days

Discovery Call

We learn about your practice, workflows, software, and the operational support your team needs most.

VA Matching

We match you with healthcare-focused virtual assistants aligned with your specialty, workflows, and preferred tools.

Onboarding & Setup

We help coordinate onboarding, workflow alignment, SOP setup, and secure system access for a smooth transition.

Ongoing Coordination

We provide continued communication, workflow support, and operational coordination to help ensure long-term success.

PRICING

Flexible Healthcare VA matching based on your clinic's needs.

ESSENTIAL

$8–$9 /hour

✓ Scheduling & intake

✓ Patient communication

✓ Referral coordination

✓ Basic admin support

✓ Ideal for growing practices

✓ Reduce front-desk workload

✓ Extra support without full in-house hiring

Transparent hourly ranges. We match the right tier and skill set to your workflow — never one-size-fits-all.

SPECIALIZED

$10–$12 /hour

✓ Insurance verification

✓ Prior authorization

✓ Billing & claims workflows

✓ Revenue cycle support

✓ Specific EHR or tool experience

✓ Specialty-specific experience

✓ Philippine licensed healthcare professionals

ADVANCED

Custom Pricing

✓ USRN support available

✓ Medical doctors available for select workflows

✓ Certified coding specialists

✓ Bilingual support options

✓ Multi-role support coverage

✓ Leadership roles

✓ Complex & high-volume practice support

Hourly ranges vary by experience, specialty, and scope. Final pricing confirmed after your discovery call.

BENEFITS

Build a leaner, calmer, more profitable clinic.

Our clients see measurable change in their first month — not just hours saved, but meaningful improvements in patient experience and revenue cycle health.

✓ Reduce admin workload by up to 40%

Free your in-house team from repetitive billing, intake, and scheduling tasks.

✓ Improve clinic efficiency

Faster authorizations, cleaner claims, and shorter patient wait times.

✓ Save 60% on staffing costs

All-inclusive pricing — no recruiting fees, benefits, or overhead surprises.

✓ Reduce staff burnout

Give your team space to focus on patients, not paperwork.

FAQ

Common questions, answered.

How quickly can I get a VA started?

Most practices are matched within 5–7 business days and fully onboarded within 2 weeks

Are your VAs HIPAA trained?

Yes. Every VA completes HIPAA training, signs NDAs, and works through secure, audited environments.

What does pricing look like?

Transparent monthly rates based on hours and role. No recruiting fees, benefits, or hidden costs. Custom quotes after your discovery call.

What if the VA isn't a good fit?

We replace, retrain, or refund* applies only to unused, prepaid hours (e.g., remaining hours not yet worked when a contract ends). A 2-week notice policy applies to both clients and VAs for any cancellation or transition.

Do they know our software (eClinicalWorks, Athena, Kareo, etc.) ?

We match based on existing software experience whenever possible. Custom software onboarding and workflow training are also available when needed.

Can I scale up or down?

Yes. Add hours, add roles, or pause with notice. The agency model is built for flexibility.

Ready to give your clinic its time back?

Book a no-pressure discovery call. We'll assess your needs and show you exactly how a VirtualMed Helper fits into your workflow.

✓ No upfront commitment

✓ Custom staffing plan in 24 hours

✓ Onboard your VA in less than 14 days