Terms of Service

Effective Date: January 1, 2026

Welcome to VirtualMed Helpers (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing this website, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, please do not use this website.

1. Website Use

This website is intended for informational, inquiry, and business communication purposes only. You agree to use the website lawfully and not to:

Provide false, misleading, or unauthorized information
Attempt to access restricted systems or data
Interfere with website security or functionality

2. No Medical or Legal Advice

Content on this website is provided for general informational purposes only and does not constitute medical, legal, or financial advice.

VirtualMed Helpers provides non-clinical virtual assistant services only.

3. No Client Relationship Created

Submitting a form, sending an inquiry, or browsing this website does not create a client, VA, or contractual relationship.

A formal service relationship begins only after:

A written Client Service Agreement is executed
Payment terms are accepted
A Business Associate Agreement (BAA), if required, is completed

4. Privacy & Data Protection

Your use of this website is subject to our Privacy Policy, which explains:

What personal data we collect
How we use and protect that data
Your rights under applicable laws

We may collect limited personal or business information submitted through:

Contact forms
Email inquiries
Consultation requests

We do not knowingly collect Protected Health Information (PHI) through this website.

Clients remain responsible for ensuring HIPAA or Australian Privacy Act compliance when sharing any sensitive data outside secured systems.

5. HIPAA & Healthcare Compliance

Where services involve access to Protected Health Information (PHI):

A Business Associate Agreement (BAA) will be executed as required
All Virtual Assistants are trained in confidentiality and data security
Access to PHI is limited to authorized tasks only

Website usage alone does not constitute a HIPAA-covered service.

6. Intellectual Property

All content on this website—including text, branding, logos, and materials—is the intellectual property of VirtualMed Helpers and may not be copied, reused, or distributed without written permission.

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for their content, privacy practices, or security measures.

8. Limitation of Liability

To the fullest extent permitted by law:

Website use is at your own risk
We make no warranties regarding accuracy or availability
We are not liable for indirect, incidental, or consequential damages

9. Termination of Website Access

We reserve the right to restrict or terminate access to the website if:

These Terms are violated
The website is misused
Security risks are detected

10. Governing Law

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law principles.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Contact Information

For questions regarding these Terms or our Privacy Policy, contact:

VirtualMed Helpers
📧 hello@virtualmedhelpers.com
🌐 https://virtualmedhelpers.com/